Refund policy

We stand behind the quality of our products and offer a full refund if an item is found to be faulty (excluding damage caused by transportation and courier negligence). Please note that products are not eligible for returns due to hygiene reasons. However, we are committed to providing full cooperation to address any issues you may encounter. We encourage the customer to read product descriptions carefully before purchasing. Please contact us to discuss your concerns, and we will do our best to assist you.